Digital transformation and AI systems for all industries, from the back office to the workplace

Across industries, we support workflow automation from back-office tasks to field operations.

We identify repetitive tasks and design and develop only what is needed. Replacing all company systems is not a prerequisite. You can start with forms, data entry or inquiry handling.

Explore specialized manufacturing support →

CREA team members discussing a business system

Support for automation, process design and customer acquisition, scoped to your needs.

From forms, data entry and inquiry handling to workflow design and advertising-based customer acquisition, we focus on what you need now.

Business automation and AI

We use systems and AI to support repetitive tasks and parts of the decision-making process, including document creation, OCR-based data entry and inquiry handling.

Business process design

We map current workflows and decide what to retain and what to change before development begins.

Customer acquisition through advertising

We support the design and management of online advertising, connecting it with business systems and inquiry handling.

From routine tasks to inquiry handling.

Start with repetitive work such as quotations, data entry, intake, forms, aggregation and initial responses.

Automatic quotation and specification drafting

We draft quotations and specifications based on requirements and previous cases.

OCR-based data entry

We read paper and PDF documents and transfer their contents into Excel or business systems.

Automated form intake

We connect web form intake, routing and notifications into a single workflow.

Invoice and delivery note management

We digitize document intake, checking and storage to reduce omissions.

Data aggregation and report creation

We collect scattered figures and automate regular aggregation and report creation.

AI chatbots

We build systems that provide initial responses based on company policies and FAQs.

Solutions adapted to the work of each industry.

Data entry, search and initial responses share similar structures across industries. We adapt screens and data integration to the terminology of your operations.

Quotation search for automotive repair shops

Quickly find similar cases using past quotations and parts information.

Load optimization

We help evaluate loading sequences and placement based on cargo requirements.

Recipe AI

We streamline recipe creation and checking using ingredient and process information.

Chatbots for public administration

We automate initial responses to public inquiries using published information as the basis.

From email to Excel

We read incoming messages and transfer only the required fields into a spreadsheet.

Construction document creation

We reduce the effort of site reporting and document creation and help prevent missing records.

Examples of industries we support

We welcome inquiries from any industry, including construction, automotive repair, healthcare and care services, retail, professional services, transport and public administration. Industries not listed here are also relevant if they have repetitive tasks.

Construction Automotive repair Healthcare and care services Retail Professional services Transport Public administration Other

How we support you

We proceed through discovery, proposals, requirements definition, development and adoption, rather than starting with a large-scale replacement. Even if your needs are not yet finalized, we can begin by identifying the work to address.

  1. Discovery

    We ask about your challenges, workflows and tools, then define the scope.

  2. Proposal

    We propose an effective approach and the combination of systems and AI it requires.

  3. Agreement

    We agree on the scope, team and schedule so that work can begin.

  4. Requirements definition

    We define screens, data and connections to existing systems in detail.

  5. Design and development

    We build and review in small steps to create a solution that works in practice.

  6. Maintenance and operation

    We continue improving the solution after implementation so it can keep serving your changing operations.

Agree on what to build and how to assess it in daily work.

Starting with your internal workflows and existing data, we design the screens, documents, and integrations you need. We check both whether the features work and whether staff can use them in their daily tasks.

Workflows and responsibilities

We map the workflow from input and processing through review and completion. The requirements specify which tasks to automate and where people make decisions or give approval.

Screens, documents, and data integration

We build the screens and output documents used in your work and define how to connect them with Excel and existing systems. We agree on the development scope during requirements definition.

Validation with actual data

We compare processing accuracy, task time, and review effort with the existing workflow. We also check how exceptions are handled and identify any remaining operational issues.

Start with information that shows how you work today.

You do not need a complete specification. We can narrow down the target workflow together, starting with your description of the problem or documents you already use. We agree on what materials and data to share after confirming the conditions for handling them.

The workflow and the people involved

We ask who performs each task, in what order, and how often. Tell us which steps take time, such as data entry, searching, or checking information.

Documents, data, and current tools

We review your current Excel files, paper or PDF forms, sample outputs, and systems. Based on the data formats and integration requirements, we consider how to build on your existing operations.

The improvement you want to achieve

We ask which tasks you want to reduce, which decisions should remain with people, and which parts of your operations must stay as they are. We define priorities and evaluation criteria to inform the estimate and schedule.

GRACE: Estimate search

A cloud system makes accumulated estimates searchable by keyword, vehicle model, model year, and work category. It puts historical data to use while leaving staff responsible for deciding which estimate to use.

View the estimate search case study →

Lallapalooza: Automated document creation

Personnel and contract data automatically populate documents required for specified skilled workers and technical intern trainees. The system reduces repeated data entry across forms, while people perform the final review and approval.

View the automated document creation case study →

Frequently Asked Questions

Can you develop a solution while retaining our existing Excel files and systems?
Yes. We review your current operations and data, then propose integration, additional functionality or a phased migration as appropriate. A complete replacement is not assumed.
Can we start with a small business automation project?
Yes. You can start with a single task whose impact is easy to assess, such as document creation, OCR-based data entry, aggregation or inquiry handling.
How are costs and development timelines determined?
They depend on the target workflow, required functions, data volume and scope of integration with external systems. After discussing your needs, we define the scope and approach and provide an estimate and schedule.

Quotations, data entry and inquiry handling: start with work you can automate.

We ask about your tools and workflows and propose an approach likely to deliver results.